Question 1

What is Artivers.shop?

Accepted Answer

Artivers.shop is your go-to destination for unique digital templates and custom-designed T-shirts. Whether you need templates for invitations, social media, or stylish apparel, we’ve got you covered!

Question 2

How do I purchase a template or T-shirt?

Accepted Answer

Simply browse our collection, select the item you like, and click the “Add to Cart” button. Follow the checkout process, and you’ll receive a confirmation email once your purchase is complete.

Question 3

What file formats do your digital templates come in?

Accepted Answer

Our templates are typically available in formats like PDF, JPG, and PNG. Specific formats will be listed in the product description.

Question 4

How do I customize the templates?

Accepted Answer

All our templates are designed to be easily customizable. You can modify text, colors, and images to suit your needs.

Question 5

Can I choose the T-shirt size and color?

Accepted Answer

Yes! When you select a T-shirt design, you’ll have options to choose your preferred size and color. Be sure to check the sizing guide for accurate measurements.

Question 6

Do you offer refunds?

Accepted Answer

Due to the digital nature of our products, we do not offer refunds on templates once a purchase is made. For T-shirts, if there’s a defect or issue with your order, please contact us for assistance.

Question 7

How do I access my purchased templates?

Accepted Answer

After completing your purchase, you will receive an email with a download link for templates. For T-shirts, you’ll receive a shipping confirmation once your order is on its way.

Question 8

How can I contact customer support?

Accepted Answer

You can reach our customer support team at [support email] or through our contact form on the website. We’re here to help!

Question 9

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 10

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 11

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Frequently Asked Questions

Frequently asked questions